Tech

Sky broadband down once more! Anger as web stops working in new outage


It isn’t been week for Sky broadband customers. The favored web service had main troubles on Friday, August 20 with hundreds left unable to entry the net for various hours. Now the tech gremlins have returned with reviews flooding in that some areas of the UK, together with Worcester, Chippenham and Swindon have been hit by a recent broadband outage.

The most recent nightmare seems to have begun at round 1pm with customers complaining that they can not get on-line, watch streaming providers or entry the net.

Impartial service Down Detector, which displays the efficiency of internet sites and on-line providers by monitoring mentions throughout social media, reveals an enormous spike in complaints from disgruntled Sky Broadband prospects. At its peak, greater than 1,200 prospects voiced complaints in regards to the service each minute.

Customers of Sky’s broadband have now taken to social media to complain of the problems with one saying: “@SkyUK my Web has gone. I used to be on the cellphone to you and you narrow me off and despatched me a textual content message as a substitute asking me to try to type the issue out myself however I can’t I’ve no Web may you please inform me if the Web is down? I’m in Gloucestershire

While one other tweeted: “@SkyHelpTeam Sky Broadband down in Chippenham. Rebooted no web or calls. Web site says no identified points…”

Many have additionally been left angered by the newest outage with one upset buyer saying: “Much more cause to cancel our ridiculously costly @SkyUK but once more connection points.”

It is unclear what’s inflicting the issues or how lengthy issues will probably be offline for however an replace from Sky has confirmed there are ongoing points within the Swindon space with prospects discovering they might not have the ability to get on-line or make/obtain calls.

Talking to Categorical.co.uk after Friday’s big outage, a spokesperson for Sky mentioned: “Now we have resolved the difficulty with Sky Broadband. Prospects ought to have the ability to entry web sites and apps as regular. We’re sorry for any inconvenience this may increasingly have brought about.”

We’ll proceed to convey you updates from Sky as quickly as they’re introduced.

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